Volunteers are the backbone of our shop. Almost entirely run by local volunteers, the shop reinvests profits into its running costs for the benefit of the community.

A small elected committee oversees operations, supported by over 70 volunteers who help staff the shop and café on a rota, all under the guidance of our full-time Shop Manager, Anna.

Our volunteers come from all walks of life—teenagers to retirees, full-time workers to stay-at-home parents, with backgrounds as diverse as medicine, teaching, art, engineering, and more. Whatever your schedule or skills, there’s likely a volunteering role to suit you.

We’re currently looking for more volunteers—join us and be part of something special.

Benefits of volunteering

How can you volunteer?

Typically our volunteers take shifts working in the shop. This involves working the till, making drinks, stocking the shelves and general day to day tasks. 

We provide full training and you will be on shift with a more experienced volunteer initially to ensure you can learn the ropes. 

An average shift is 2.5 hours. Many volunteers take one shift per week, some every other week and some as and when they have time. To take a shift you select it on our online rota – so you have the control of when you volunteer with us. 

We also have a range of other volunteering opportunities in other areas such as marketing, maintenance, ordering, cleaning and events.

Our volunteers are aged 14 and upward, although 14-16 year olds must work with a parent or agreed adult.

Full training is given and support is there while you are on shift. The till isn’t as daunting as it looks and we have a supportive no-blame policy for all our volunteers. There are also other volunteering roles where the till is not used.

Every shift helps us. If your work or circumstances mean that you can only decide the day before if you can work or you can only work here and there, then that’s fine and easily booked with our online shift system. Just sign up for what you can do.

That’s great too! Sign up for as many shifts as you like!

Yes, we would! Just have a chat to us and there may be lots of opportunities to take on roles in specific areas such as marketing.

How do I apply?

You can register your interest in volunteering by popping into the shop and chatting to any of our volunteers. They will take your details and pass them onto our volunteer team who will be in touch. 

You can also submit a message here and this will be passed on to the team.

Our typical volunteering roles

Front of House Volunteer

This is where we have the most volunteers. Our FoH people work in the shop serving customers, stacking shelves, taking deliveries, serving drinks. Full training and support is given.

Cleaning

Cleaners

We have a formidable group of volunteers that make sure the shop is kept clean. The cleaning team do a monthly and 6-monthly deep clean of the shop on top of our staff cleaner who does the regular tasks. Alongside this, we have a team of apron and cloth washers who are essential to making sure our hygiene is good.

Back Office

Some volunteers have specific skills that are useful to certain areas of the business and these people help in those areas that are not Front of House or cleaning. These include marketing, social media, maintenance and bookkeeping.

Stock taking

Volunteering for stocktaking during closed shop hours is a great way to support the team, keep operations running smoothly behind the scenes.

First Aider

A few of our volunteers are also nominated First Aiders that we can call on if needed. If you have a First Aid qualification, we’d love you to join the team.

Committee Member

A small team of committee members are voted in to run the shop on behalf of the community. A range of skills and experience is required. Any member can put themselves forward to be elected to the committee.